Key Facts
As consumer champions of the business energy market, we believe that everyone should be entitled to clear, trustworthy and impartial advice about their business utility bills.
Outlined below are the principles that Energy Advice Line stands for and what our customers can expect from us.
Energy Advice Line receives a payment from the energy supplier when our customer successfully switches. The projected introduction payment amount is clearly detailed on the contract paperwork but please ask your account manager if you require any further information.
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If you are unhappy with any service from Energy Advice Line please click here to view our complaints handling procedure.