Make a well-informed decision with the confidence code
The Energy Advice Line Confidence Code is our set of defined criteria, which will help you make a well-informed and confident decision about your future commercial electricity or gas supplier.
We have defined a set of five critical performance measures and rated each business electricity and gas suppliers’ contract clauses and obligations accordingly. This transparent and consistent bite-sized view is presented as a ‘Star Rating’ on the price comparison results screen alongside each of the plans that you are offered – this allows you to consider the options quickly and confidently, making the best decision with your business in mind.
Although we advise all of our customers to read the full version of the terms and conditions provided by the business electricity and/or business gas supplier, the Energy Advice Line Confidence Code ‘Star Rating’ provides you with an easy to digest format of what we consider the critical performance areas of the contract that you are being offered.
If you would like a full copy of the Energy Advice Line Confidence Code, please contact us today on 0800 915 1800.