Unfortunately business electricity and gas customers in the UK are bombarded with unsolicited cold calls on a daily basis.

This unscrupulous approach does not offer the business energy customer an impartial view on the market and the price offered is more often 20-30% above the current retail price for electricity or gas.

At Energy Advice Line we strongly advise customers to not accept this offer and follow the below steps to ensure that they are not locked into an uncompetitive contract:

1. 1.Speak to a price comparison service that has a large panel of suppliers - check that they are not just working for one specific supplier with a view to making as much commission as possible.
2. 2.Say No to Cold Calling - Do not accept an energy deal from someone who calls you out of the blue. The price is usually 20%-30% above of the current retail price.
3. 3.Verify who you are talking to - ring the company back and ask to speak to your account manager to ensure they are being truthful about the company they represent
4. 4.Price transparency - go with a price comparison service who is prepared to put the energy tariffs they offer on their website so you can be sure you are making the right choice
5. 5.Commission transparency - if you want to know how much commission the agency is earning from the switch just ask them - a reputable service will tell you. If they will not tell you, be suspicious
6. 6.Pressure selling - a professional impartial and transparent service will not exert any pressure on you to enter into a contract, and will give you the information and time you need to ensure you are making the right choice.