Attention Small and Medium Sized Businesses - Beware of Energy Sales Cold Call Tactics!
Small and medium sized businesses in the UK are being subjected to an increased number of
unsolicited cold calls from Energy sales agents or suppliers! This old fashioned sales tactic
uses misleading information and tries to pressurize the customer into accepting a contract
over the phone usually on very high prices.
Paul Savage, head of the business consumer operations for the UK’s Gas & Electricity
Watchdog energywatch states: “We have seen a worrying
increase in the number of contacts we are receiving from business consumers that have been targeted by
unscrupulous cold callers, and who have found themselves locked into an electricity or gas contract over
the phone. These calls do not allow consumers to make an objective comparison of the deal being sold
and we are concerned that many consumers simply do not understand what they have agreed to. Energywatch
as a result, strongly advises energy consumers not to agree to anything over the phone in the first instance
without making sure that what you are being offered is really competitive before making a
decision – this way you are in control!”
There is no denying that with electricity and gas price rises very much a focus of attention
at present, small and medium-sized businesses need to consider their options and assess what
alternatives are available.
The Energy Advice Line, located in Bournemouth, is an online electricity and
gas price comparison and switching service dedicated exclusively to the needs of small and medium-sized
businesses in the UK.
Independent approach...
Being entirely independent of any particular energy supplier, the Energy Advice Line
is uniquely placed to provide good impartial advice focussed on the specific requirements
of a customer. The process of assessment of need through to switching of supplier is seamless
and, critically for the customer, the service is provided at no cost.
Commercial Director Julian Morgan says: “The Energy Advice Line will do all the legwork for
customers, providing an impartial online price comparison service in which the customer can view
and evaluate the most competitive offers on the market. We have also developed a star rating system
based on our monitoring of all of the offers available and present the information in an
easy-to-read, bite-size format. Given that business electricity and gas customers are usually
contracted by the supplier for a minimum of 12 months it is very important they make the
right choice.”
A solution for small and medium sized business energy consumers...
The Energy Advice Line offers small and medium sized business customers the option
of being able to easily asses their energy needs, view and compare alternative electricity
supply options and switch supplier. Importantly, all of this
can be done in their own time without a salesperson at the other end of the telephone trying
to pressurise them into making what could be the wrong decision.
The Energy Advice Line is the first online electricity price comparison service in the UK which is
dedicated to the needs of the small and medium-sized business customer.
Please do not hesitate to contact the Energy Advice Line on 0845 094 2516 (local rate) if you require any further information
or advice about switching business electricity of gas supplier.
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