Belvoir Lettings, the chain of lettings specialists across the UK utilised the Energy Advice Line’s FREE email switch management update service to affect a smooth and seamless transition from one business electricity supplier to another – keeping them informed at every step of the way with email bulletins. The service provides useful updates and also prompts the customer for the very important first meter reading when they have successfully transferred to their new business energy supplier.

Mr Terry Curthoys from Belvoir Lettings (Hereford) comments: “They’ve (Energy Advice Line) always been on hand to help when we have any questions about the supply company, always prompt and efficient – need I say more…that’s why we continue to value their service and attention to detail.”

Belvoir Lettings the chain of real estate agents across the UK utilised the Energy Advice Line’s FREE email switch management update service to affect a smooth and seamless transition from one business electricity supplier to another – keeping them informed at every step of the way with email bulletins. The service provides useful updates and also prompts the customer for the very important first meter reading when they have successfully transferred to their new business energy supplier.

Mr Terry Curthoys from Belvoir Hereford comments “They’ve (Energy Advice Line) always been on hand to help when we have any questions about the supply company, always prompt and efficient – need I say more…that’s why we continue to value their service and attention to detail”

With UK holiday resorts set to see big rises in visitor numbers in the summer of 2009 it has never been more important for East Crinnis Caravan Park to maintain a watchful eye on their utility overheads to boost their profitability.

Mrs Judith Olford from East Crinnis Caravan Park comments “Energy Advice Line have always demonstrated their commitment to service and providing value and independence – we’ve renewed three times through them so far and they’ve always produced excellent savings for our business”

Gamlins Music Centre were encountering a few problems when trying to transfer to a new business energy supplier and did not appear to be obtaining the desired level of response from their current energy supplier – the Energy Advice Line’s contract management team took on the case the negotiated the speedy and efficient transfer to a new business electricity and gas supplier which meant that Gamlins Music Centre saved 45% on their electricity bill.

Mr Les Fogg from Gamlins Music Centre comments “Energy Advice Line managed what could have been a very tricky situation with our previous supplier – by negotiating our switch they saved us money, a great deal of time and stress”

Ted Williams (Sheffield) Limited successfully transferred to a new business energy supplier but it became apparent that the energy supplier would not be able to maintain the desired level of customer support through their billing system. The supplier was left with no choice but to “push” Ted Williams back to their old energy supplier which would have undoubtedly led to them being placed in very onerous out of contract prices.

The Energy Advice Line managed all parties, handled the negotiation, avoided the out of contract rate scenario and transferred the customer to a new business electricity supplier, which actually turned out to be more cost effective than the electricity supplier that the customer originally switched to.

Steven Guest from Ted Williams (Sheffield) Limited comments “Although we had already transferred to a supplier it soon became apparent that they could not bill our meter configuration. This would have resulted in us being put back on an out of contract default rate that would have cost us dearly. The Energy Advice Line, however, stepped in managed all parties and negotiated a speedy transfer to another supplier that allowed us to maintain our savings which was a great result all round”.