Too often all we hear in the newspapers is bad news as that’s apparently what sells but don’t tell Susan Boyle or Jamie Pugh that (Britain’s Got Talent)!
There is, however, a lot to be said for encouraging good news especially in the business community as we like to know we are in good company when going through the process of selecting a service provider. Well at the Energy Advice Line their customers have been putting their praise in writing. It is not only about helping their customers cut costs by switching them to a new business electricity, business gas and telecoms supplier; it is also about providing a very good level of service – the following testimonials from their clients are proof of that.
“The Energy Advice Line provides a complete service from the switch to a new supplier to the continual management of our relationship with that supplier – at no extra cost. This saves us considerable time and it certainly takes a worry off our shoulders if we ever have any queries about our bills”
Mr Jeremy Pritchard North Shields Fish Quay Co. Ltd
“They’ve (Energy Advice Line) always been on hand to help when we have any questions about the supply company, always prompt and efficient – need I say more…that’s why we continue to value their service and attention to detail”
Mr Terry Curthoys Belvoir Hereford
“Energy Advice Line managed what could have been a very tricky situation with our previous supplier – by negotiating our switch they saved us money, a great deal of time and stress”
Mr Les Fogg Gamlins Music Centre
“Although we had already transferred to a supplier it soon became apparent that they could not bill our meter configuration. This would have resulted in us being put back on an out of contract default rate that would have cost us dearly. The Energy Advice Line, however, stepped in managed all parties and negotiated a speedy transfer to another supplier that allowed us to maintain our savings which was a great result all round”.
Mr Steven Guest Ted Williams (Sheffield) Limited
Julian Morgan, MD at the Energy Advice Line commented “We always aim to provide exceptional service and it’s nice to have it confirmed by customers especially when you receive comments like these”.